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Qualifications

We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:

Bonded, Insured and Licensed.

Payne Dealer

No one knows your preferred home comfort levels as well as you do. And, nobody understands how to help you create your perfect comfort for every season like your local Payne dealer. Payne dealers are experts who can assist with more than just installing a new heating or cooling system. They’re available to help you find the perfect products for your needs, cost-efficient solutions and comfort preferences. They can also help with diagnostics on your existing unit, routine maintenance, and repairs. Our Payne dealers can help you every step of the way, but there are also some things you can do to become an expert on your own home comfort system and prepare to talk to a dealer.

Rheem Pro Partner

You can trust Rheem Pro Partners to provide a truly top-of-industry customer experience. Rheem evaluates Pro Partners yearly to ensure they are continually providing exceptional customer service and meeting the highest program standards. Pro Partners are held accountable for the dependable, safe and satisfactory installation and servicing of high-performing Rheem products. Our authenticated Online Ratings & Reviews program uses third-party validation to ensure trusted, customer-recommended service from a Pro Partner. Every year, Pro Partners complete advanced technical and professional training, enabling them to continually provide you with the best service and advice on all Rheem technologies and solutions. Pro Partners can offer you a better value on Rheem equipment and installations than any other contractor, with exclusive Pro Partner financing options and promotional offers so you can afford the solution that’s best for you.

Air Conditioning Contractor's Association of America (ACCA)

The Air Conditioning Contractor’s Association of America is the heating and cooling industry’s leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. We are an active member in good standing with ACCA.

North American Technician Excellence (NATE)

North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.

Quad City Chamber of Commerce

O'Dell's Heating & Air is a proud member of the Quad City Chamber of Commerce.